Collection of Information: The information we collect from users goes into completing state drivers education certificates and verifying compliance with state requirements. We collect personally identifiable information, like legal name, date of birth, ages, postal addresses, email addresses, phone number, and sometimes school (since we are often used by students). We collect payment information (credit card) to process charges for services provided. We also collect content that you voluntarily provide to us and any communications between us. This information is only used to fulfill your specific request. We may automatically collect other information including, but not limited to, the users’ location, type of mobile device, browser type, IP address, language, operating system, unique device identifier, the date and time of your visit, the pages you view, and the website that referred you to us. The purpose of this practice is to identify which content our users find most useful and to tailor a better experience for you.
Cookie/Tracking Technology: When you visit our website we may use “cookies” or other similar technologies like pixels, web beacons and local storage to collect information about how you use the website and provide features to you. We gather information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. You may be able to set your browser or device to prompt you before you accept a cookie, accept cookies automatically or reject all cookies.
Use of Information: We use your information to complete state certificates and verifying compliance with state requirements. We also use the information to provide you with our services and customer support; remember information so you will not have to re-enter it during a subsequent visit; help you efficiently access your information after you sign in; provide, improve, test, update and monitor the website and other services for a better user experience; and diagnose or fix technology problems. We will not sell or release your personal information to third parties for their own marketing but we may use your information to provide personalized content and information to you.
Distribution of Information: We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. We may share your information with certain third parties selected by us to help support our operations. These include, for example, service providers that help us process payments, analyze web traffic, send emails, and track customer service requests. We may also disclose your information when we believe we have your consent to do so, such as when you contact customer service and ask us about your account, or when we have the consent of someone we believe is authorized to consent on behalf of you, such as the individual associated with the payment method for your account.
Handling of Payments: Payment processing services enable us to process payments by credit card, bank transfer or other means. To ensure greater security, we share only the information necessary to execute the transaction with the financial intermediaries handling the transaction. Some of these services may also enable the sending of timed messages to you, such as emails containing invoices or notifications concerning the payment.
Commitment to Data Security: We adopt appropriate data collection, storage, processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected. Only authorized employees and contractors such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies who have agreed to keep information secure and confidential have access to this information. Use of our services and courses does not eliminate the risk of, and does not guarantee against, a data security event of any other unauthorized breach or data compromise.
Exercising Your California Privacy Rights: To exercise any other data rights under California law, please contact us. We aim to respond to a consumer request for access or deletion within 45 days of receiving that request.
Retention Time: Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Effective date & date of last update 5/4/2020